URGENT SAFETY RECALL – TAKATA AIRBAG
Following advice from Groupe PSA, Citroën Australia wishes to advise that vehicles sold under the Citroën and DS marques are fitted with affected Takata airbags sourced from European production facilities and are subject to mandatory recall.
Approximately, 3,292 Citroën and DS vehicles are fitted with Takata derived airbags including:
| Make and model | Model year (Production Date) | Rectification Required (Replacement) |
|---|---|---|
| CITROËN C3 V3 (A51) (C3 A5 SERIES) | 2009-2012 | Driver & Passenger Airbag |
| CITROËN C4 V2 (C4 B7 SERIES) | 2010-2012 | Driver Airbag only |
| CITROËN DS3 (DS3 SERIES) | 2009-2012 | Driver & Passenger Airbag |
| CITROËN DS4 (DS4 SERIES) | 2011-2012 | Driver Airbag only |
| CITROËN DS5 (B81) (DS5 SERIES) | 2011-2012 | Driver Airbag only |
| CITROËN C3 V3 (A51) (C3 A5 SERIES) | 2013-2014 | Driver & Passenger Airbag |
| CITROËN C4 V2 (C4 B7 SERIES) | 2013-2015 | Driver Airbag only |
| CITROËN DS3 (DS3 SERIES) | 2013-2016 | Driver & Passenger Airbag |
| CITROËN DS4 (DS4 SERIES) | 2013-2015 | Driver Airbag only |
| CITROËN DS5 (B81) (DS5 SERIES) | 2013-2015 | Driver Airbag only |
Impacted vehicles were imported and distributed in Australia by Sime Darby Motors and Ateco between 2009 and 2016.
As these entities no longer represent Citroën or DS in Australia, any recall work and management of customer communications will be handled by current Citroën importer and distributor Citroën Australia and its dealers, who took over importation and distribution of the Citroën brand on 1 June, 2017.
On the advice of Groupe PSA, Citroën Australia can confirm that none of the recalled vehicles are fitted with Alpha airbags.
Recalls will formally commence in the coming months. Groupe PSA urges all customers who will receive a letter notifying them of the availability of replacement parts to contact its Australian Citroën distributor, Citroën Australia, as a matter of urgency to arrange a time for their airbag inflator to be replaced. All work will be carried out free of charge.
A complete Vehicle Identification Number (VIN) lookup tool will be available in advance of formal recall activities.
Customers can refer to the following Frequently Asked Questions, or contact Citroën Australia’s Customer Relations Team at recall@citroen.com.au for further information.